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Frequently Asked Questions


What is the best method to both clean and preserve the shiny, mirror finish of my Tramontina stainless steel cookware set?

We recommend using "Bar Keeper's Friend" to clean and keep the mirror finish shiny on your stainless steel cookware set.

 



Why is my stainless steel cookware set changing color?

Your stainless steel cookware may discolor from excessive heat (blue and/or yellow discolorations) or from
acidic foods that come in contact with the surface.  Also, leaving food remains in the cookware for long
periods of time may cause spotty, white discolorations.

 

To remove any discolorations in or on your cookware and return it to its original finish, we recommend a 
general-purpose stainless steel cleaner. A satisfactory and highly recommended cleaner called 
Barkeepers Friend is available in the cleaning section of most supermarkets and hardware stores.
 


 

How should I season my cookware?

There are various kinds of cookware, and the method used to season your pans will depend on your cookware's construction. 
 

Seasoning Cast Iron Cookware:
Follow the steps below to season your new Cast Iron Cookware. 

    • Apply a thin layer of cooking oil (with a paper towel) to the exposed cast iron rims of your pot and lid.
    • Do not season the inside or outside of your pot/pan ! ONLY the rims)
    • Place your pot in the oven at 350° F. We recommend place the lid, face up, next to the pot in the oven, rather than on the pot itself. 
    • Let it bake for 1 (one) hour.
    • Remove your pot from the oven and allow to cool completely. You may notice that some of the oil has dripped down inside your pot during the process, creating a sticky residue. You can remove this by cleaning that area with an OxyClean/Water combination and a nylon scouring pad. 
    • Your new cast iron piece is now seasoned, and ready for use. 

Seasoning Stainless Steel Cookware
Stainless Steel does not have a nonstick coating so it does not need to be seasoned.

 

Seasoning Porcelain Enamel - Nonstick Cookware

Seasoning a Porcelain Enamel nonstick pan is very easy . Just follow the steps mentioned below:

    • Put a small amount of cooking oil in the bottom of the pan.  With a paper towel, rub the oil around the inside cooking surface of the pan. 
    • Put the pan on the stove over a medium heat and allow to heat for 2 to 3 minutes.
    • Allow pan to cool completely.
    • Wash your pan with warm soaping water, rinse well and dry.
    • You pan is now seasoned, and ready for use.  Enjoy!



 

What is the maximum temperature resistance for the knobs of the 6.5 Qt Enameled Cast Iron Dutch Oven?

  • Black Knob :       400 degrees
  • Stainless Steel Knob:450 degrees

 



Is the nonstick interior of my Tramontina cookware petroleum based?
No. The nonstick interior is not petroleum based.



I have questions regarding my LYON forged-aluminum cookware set?

Please click here to see for FAQ's on the LYON set.

 



What does Tramontina's warranty cover?

Our warranty only covers manufacturer's defects (materials and workmanship).  It does not cover normal wear and tear, abuse or misuse of the product, including, but not limited to, damage caused by harsh chemicals or detergents or using the product for something other than it’s intended purpose (using knives as screwdrivers, etc…).  

Please click here to view our Lifetime Warranty.